Shoppdj.com

shop PDJ

Shipping Policy

shipping-policy

Shipping Policy Effective Date: 12/18/24

At Shop PDJ, we strive to provide a seamless shipping policy and reliable shopping experience. This shipping policy outlines the terms and conditions regarding the delivery of your purchases. By placing an order, you agree to the following terms:

1. Shipping Policy Methods and Carriers

We partner with trusted carriers to ensure your orders are delivered safely and on time. Therefore our shipping policy methods include:

  • Standard Shipping: Delivery within 5–7 business days.
  • Expedited Shipping: Delivery within 2–3 business days.
  • Overnight Shipping: Delivery by the next business day (orders placed before 2 PM CST).

Consequently, Shipping options and costs are displayed at checkout based on your location and selected service.

2. Shipping Policy Processing Times

  • Orders are processed within 1–2 business days after payment is confirmed.
  • Orders placed on weekends or holidays will be processed on the next business day.
  • Custom or pre-order items may require additional processing time, which will be specified in the product description.

3. Shipping Costs

  • Shipping costs are calculated at checkout based on the selected shipping method, destination, and order weight.
  • Free shipping promotions, when available, apply to eligible orders over the specified minimum purchase amount.

4. Delivery Areas

Furthermore, we currently ship to:

  • All 50 U.S. states, including Alaska and Hawaii.
  • U.S. territories and APO/FPO addresses (delivery times may vary).
  • International destinations (shipping times and rates vary by country).

5. Tracking Your Order

However, once your order is shipped, you will receive an email with tracking information. Next, you can monitor your shipment through the carrier’s website for real-time updates.

6. Delivery Delays

Likewise while we strive for timely delivery, more over delays may occur due to factors beyond our control, such as weather, carrier issues, or customs processing for international orders. Shop PDJ is not responsible for such delays but will assist in resolving issues with the carrier.

7. Shipping Policy Damaged, Lost, or Incorrect Orders

  • Damaged Items: If your order arrives damaged, contact us within 48 hours of delivery with photos of the damage for a replacement or refund.
  • Lost Packages: If your package is lost in transit, we will work with the carrier to locate it or issue a replacement.
  • Incorrect Orders: If you receive the wrong item, contact us immediately, and we will arrange a replacement or refund.

8. Address Changes

Ensure your shipping address is correct before placing an order. Additionally, we cannot guarantee changes to the address once the order is processed.

9. Returns and Refunds

For details on returning an item, please refer to our Returns Policy.

10. Contact Us

Meanwhile for questions or concerns about shipping, please contact us: